Returns & Exchanges
At Ottoman Swords, we want you to be completely satisfied with your purchase. If your item does not meet your expectations, we offer a 30-day return policy for all unworn and unwashed apparel.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the invoice is included inside the parcel.
Ship the Package
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
